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Examining emotions linked to live chat services: The role of e-service quality and impact on word of mouth » The purpose of this article is twofold: (1) to investigate the emotions experienced by banking customers when using live chat services and their impact on positive word-of-mouth intentions; and, (2) to identify which dimensions of e-service quality (accessibility,… Ncbi.nlm.nih.gov

Provider Communication Bulletin #133 - Partners Health Management - Provider Knowledge Base » Sep 16, 2022… Providers should update their documentation and submit Service Authorization Requests (SAR) to transition their members to the most appropriate … Providers.partnersbhm.org

AI for customer service - Zendesk » Revolutionize your support operations with Zendesk AI for customer service featuring intelligent bots, enhanced self-service options, and agent productivity tools. Begin your free trial today. Zendesk.com

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